Welcome to the Fujitsu Eternus Snapshot Manager Maintenance Advantage Customer Support Portal
The Fujitsu ESM Maintenance Advantage support portal contains a set of powerful tools to enable ESM software customers to better optimize their deployments. The portal includes:
- Configuration and deployment guidelines
- Tips and techniques to achieve better performance
- Supported hardware and software matrixes
- Technical FAQs
- Interactive Troubleshooting Guides, and more…
Contacting Fujitsu Customer Support
Fujitsu Service Desk contact details can be found at www.fujitsu.com/support; select your country and Server product line.
Accessing this Resource
To access Maintenance Advantage, your organization must have current maintenance and you must be a designated contact for the organization. If you meet these requirements and you do not have a Maintenance Advantage login and password please send an email to Fujitsu ESM Support and provide your CommCell® ID along with your contact information and you will be notified via email of your login and password within 24-48 hours.