Telephone-Based Support

Customers can access our telephone support hotline 24 hours a day 7 days a week (including US holidays) by dialing:

Brazil 0-800-892-2288
Colombia 01800-710-2063
Mexico 01-800-681-1581
Belgium 0800-79392
Denmark 8088-9260
France 0800-918893
Germany 0800-1012330
Ireland 1-800-608178
Israel 1-809-494177
Italy 0800-782147
Netherlands 0800-0227402
Norway 800-11-985
Portugal 800-8-14516
Russian Federation 8-800-100-9423
Saudi Arabia 8008444077
South Africa 080-09-81256
Spain 0900-991600
Sweden 0200-896316
Switzerland 0800-836023
United Arab Emirates 80004442334
United Kingdom 0800-9171424
Other EMEA Countries +441189522030
Australia 1300 368 528
India 1800-419-2951
040-6654-0300
Indonesia 001-803-015-205-0066
Japan 0120-938-003
Korea, Republic of 00-308-13-1763
Malaysia 1-800-813-686
New Zealand 0800 002 032
Singapore 800-101-2206
Taiwan, Province of China 00801-14-7127
Thailand 001-800-13-204-2904
China 400-818-5908
Hong Kong 800-906-128

Please, before you call have the following information ready. This will significantly speed up the support response process and enable Commvault to serve you better.

Non-Maintenance Customers

Customers who do not have a maintenance agreement with Commvault will have limited access to technical resources. Commvault will respond on a Time & Material basis with "best effort" only upon receipt of a Purchase Order or Credit Card.

Our goal is to answer your call within 2 minutes.