Live Remote Assistance

Do you need a quick solution to a technical problem? With our live remote assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

Begin Your Remote Assistance Session

To start your Remote Assistance session, please complete the form below. You received the "Assist Code" from your Commvault Support Representative. When you are ready, press the "Click Here" button to proceed.

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Please Note: By submitting the form above and initiating a remote assistance session, you are requesting and authorizing a Commvault support representative to have access to your system and the right to modify your system so as to provide technical support to your Commvault software solution. This remote support is provided subject to the terms of Commvault's support agreement and its policies. With your permission, your support representative can view your screen and share control of your mouse and keyboard. You are responsible for monitoring this session to ensure that no confidential information is inadvertently accessed and that no action is taken with respect to your system that may be unacceptable to you.