eSupport & Self-Help

Commvault offers a variety of online, web-based resources to assist our customers with the day-to-day operations of their Commvault Software Enterprise:

Maintenance Advantage

The Commvault Maintenance Advantage support portal contains a set of powerful tools to enable Commvault software customers to better optimize their deployments. The portal includes:

  • Commvault's eSupport Center for managing customer support incidents
  • Configuration and deployment guidelines
  • Tips and techniques to achieve better performance
  • Supported hardware and software matrixes
  • Technical FAQs
  • Interactive Troubleshooting Guides, and more…

Knowledge Base

A repository of Troubleshooting, Best Practices, Technical Reference and Frequently Asked Question articles that address common topics related to Commvault software.

Compatibility Matrices

A comprehensive database of all Libraries, Drives, HBAs, Bridges, Switches, IP Controllers, Virtual Tape Libraries and NDMP file systems, from a wide selection of vendors, that have been tested and verified as compatible with Commvault software.

Product Registration

This form allows Commvault customers to register their Commvault CommCell® online and receive their permanent software license key.